IBM Expert Labs · Bengaluru, India

Enterprise AI
& Integration
Solutions Architect

I architect integration solutions that enable enterprise AI to operate reliably at scale. 15+ years of webMethods depth, production RAG delivery, and cloud-native architecture for Fortune 500 clients across pharmaceutical, insurance, and financial services.

15+
Years of
Enterprise Delivery
£50M+
Platform
Value Delivered
100K+
AI Requests
per Month
6
Industries
Served
Srinidhi B A — Enterprise AI & Integration Solutions Architect at IBM Expert Labs
IBM Expert Labs
01

About Me

Enterprise integration is not about connecting systems — it's about making organisations move at the speed of their ambition. That's the problem I've spent 15 years solving.

"I architect the layer that makes enterprise AI reliable, scalable, and secure at Fortune 500 level."

I specialise in the IBM webMethods suite — API Gateway, Integration Server, Micro Service Runtime, and Universal Messaging — with deep experience in cloud-native modernisation and AI-powered automation for clients across pharmaceutical, insurance, financial services, and semiconductor manufacturing.

At IBM, I recently led the full-stack modernisation of webMethods API Gateway 10.15 — migrating from legacy VMs to Azure Kubernetes Service (AKS) with zero-downtime CI/CD pipelines. For a major pharmaceutical client, I architected an enterprise API management platform with AI-powered RAG chatbots featuring custom image preprocessing pipelines, achieving 95% query accuracy at 100K+ monthly interactions.

I lead engagements end-to-end — from architecture workshops to delivery, team upskilling, and security hardening. Contributor to IBM webMethods best practices for security, HA/failover design, and API governance frameworks.

Solutions Architect · Expert Labs

Jul 2024 – Present · Bengaluru, Karnataka, India
Leading enterprise integration transformations for Fortune 500 clients

🎓

Education

B.E. Information Science · Don Bosco Institute of Technology (VTU, Belgaum)

Innovation & IT Management · IIM Bangalore (edX, 2015)

🌏

Global Reach

Delivered projects in UK 🇬🇧, India 🇮🇳, USA 🇺🇸, Malaysia 🇲🇾, and South Africa 🇿🇦. US B1 visa holder — available for international client engagements.

🤖

Current Focus

Building AI-native integration tooling at IBM — including MCP-protocol-based persistent memory gateways for enterprise AI assistants. Deepening Azure AKS architecture and AI systems design.

02

Core Expertise

Six domains where I design, build, and architect solutions that enterprises depend on at scale.

IBM webMethods Suite

15+ years across the full product stack. From EDI and B2B document exchange to API Gateway modernisation and cloud-native MSR deployments.

API Gateway 10.15 Integration Server MSR Universal Messaging Trading Networks

Cloud-Native Architecture

Production AKS/ACI deployments with Helm, KEDA autoscaling, Azure DevOps CI/CD pipelines, and Terraform infrastructure as code.

Azure AKS ACI Helm Terraform CI/CD

Enterprise AI & RAG

Production RAG chatbots with custom image preprocessing pipelines. Azure AI Foundry, GPT-4o, hybrid search, RAGAS evaluation, and content safety frameworks.

Azure OpenAI RAG Architecture GPT-4o Azure AI Foundry Kore.ai

API Security & Governance

Zero-trust security frameworks. Microsoft EntraID integration, automated API key rotation, OAuth/JWT implementation, and multi-environment API lifecycle management.

EntraID / OAuth JWT Zero Trust API Governance Key Rotation

B2B & EAI Integration

Production B2B integration for semiconductor giants Intel and GlobalFoundries. EDI document processing at 5,000+ documents/day. RosettaNet PIP implementations.

EDI (850/860/810) RosettaNet REST / SOAP SFTP SAP Adapters

iPaaS & SaaS Integration

End-to-end SaaS platform integrations. Workday, Concur, ServiceNow, Blackline, and Citibank payroll — architecting $10M+ monthly journal entry processing with 99.9% accuracy.

webMethods.io MuleSoft Workday ServiceNow Blackline
03

Technical Stack

Core Platform
webMethods IS API Gateway 10.15 MSR Universal Messaging Trading Networks webMethods.io iPaaS
Cloud & DevOps
Azure AKS ACI Azure DevOps Terraform Jenkins Helm KEDA Azure Monitor
AI & GenAI
Azure OpenAI GPT-4o Azure AI Foundry RAG Architecture Azure AI Search Kore.ai MCP Protocol
Security & IAM
Microsoft EntraID OAuth 2.0 JWT Azure Key Vault Zero Trust Workload Identity
Integration
EDI (X12) RosettaNet REST / SOAP SAP Adapters JDBC MuleSoft FTP/SFTP
Also Certified
AWS Cloud Practitioner SAP BODS StreamSets
04

Key Deliveries

Selected enterprise projects where architecture decisions directly moved the needle on business outcomes.

Cloud Infrastructure · IBM Expert Labs · 2024

webMethods API Gateway — VM to AKS Containerisation

Led the full-stack modernisation of webMethods API Gateway 10.15 from legacy Azure VM environments to cloud-native Azure Kubernetes Service (AKS) and Azure Container Instances (ACI). Engineered Azure DevOps CI/CD pipelines for automated, zero-touch promotion across Dev → UAT → Production environments — significantly improving scalability, deployment consistency, and infrastructure cost efficiency.

0
Downtime
60%↓
Onboarding Time
3
Env Pipelines
Pharmaceutical · IBM Expert Labs · 2024–Present

Enterprise API Platform with AI-Powered RAG Chatbots

Architected an enterprise-grade API management solution on Azure for a leading global pharmaceutical company. Designed EntraID integration, zero-trust security, and automated API key rotation. Pioneered RAG-based chatbots with custom image preprocessing pipelines — enabling accurate querying of complex pharmaceutical documentation.

95%
Query Accuracy
100K+
Requests/Month
50%↓
Time to Market
Insurance · Software AG · 2019–2024

£50M+ SME Insurance Platform — Tech Lead

Tech Lead for a revenue-critical SME insurance platform supporting shops, offices, and commercial properties across the UK. Orchestrated a complex iMarket upgrade for 500+ insurance brokers with zero downtime. Optimised the quote processing engine and maintained 99.9% uptime across 10,000+ daily transactions — zero revenue loss during migration.

40%
Faster API Response
99.9%
Uptime
£0
Revenue Lost
Semiconductor · 2017–2019

B2B Supply Chain Integration — Intel & GlobalFoundries

Implemented RosettaNet PIPs (3A4, 3A7) for Intel and GlobalFoundries — enabling automated purchase order, acknowledgement, and shipment notification workflows. Processed 5,000+ EDI documents daily across EDI 850, 860, 810, and 997 transaction sets, reducing order processing time by 65% through full automation.

5K+
EDI Docs/Day
65%↓
Processing Time
$10M+
Journal Entries/Mo

WhatsApp + ChatGPT + webMethods.io — AI-Powered Integration Article

Featured on IBM / Software AG's official channel: an end-to-end technical guide on integrating WhatsApp Business API with ChatGPT via webMethods.io, enabling AI-powered conversational automation for enterprises. Demonstrates real-world GenAI + iPaaS integration design patterns and prompt engineering within a low-code enterprise platform — validating thought leadership at the intersection of integration and AI.

Read Article
05

Career Timeline

15 years of progressive enterprise integration expertise across four organisations and six industries.

JUL 2024 – PRESENT
IBM Expert Labs
Solutions Architect

Leading enterprise integration transformations for Fortune 500 clients. Modernising webMethods API Gateway deployments to cloud-native AKS/ACI architectures. Architecting AI-powered RAG solutions and enterprise chatbots using Azure OpenAI and Azure AI Foundry.

webMethods API Gateway Azure AKS / ACI RAG Architecture CI/CD Pharma · Insurance
MAR 2019 – JUL 2024 · 5 YRS 5 MOS
Software AG
Senior Consultant

Delivered mission-critical integration solutions for global enterprises specialising in insurance and financial services. Tech Lead for a £50M+ SME insurance platform serving 500+ UK brokers. Led the Software AG Knockout AI Hackathon winning team. Recognised as PS Global Value Champion Q1 2023.

Tech Lead — UK Insurance £50M Platform AI Hackathon Winner webMethods IS 10.3
DEC 2017 – MAR 2019 · 1 YR 4 MOS
Arrow Electronics
Application Developer

Delivered B2B integration solutions for Arrow's North America, Asia, and Power & Signals business units. Built Blackline REST API integration processing $10M+ monthly journal entries with 99.9% accuracy. Automated 200+ manual SAP accounting hours per month.

B2B Integration EDI 850/860/810 SAP ECC Blackline REST API
MAR 2014 – DEC 2017 · 3 YRS 9 MOS
Accrete Solutions
Senior Consultant

Implemented RosettaNet PIPs for Intel and GlobalFoundries. Processed 5,000+ EDI documents daily. Led the Resource Dashboard Automation project integrating LDAP, SharePoint, and Tableau. Served banking clients including AmBank Malaysia.

Intel & GlobalFoundries RosettaNet Semiconductor Banking
SEP 2011 – MAR 2014 · 2 YRS 6 MOS
Technovision
Software Engineer

Began career in enterprise integration. Built foundational expertise in webMethods Integration Server, B2B protocols, and EAI patterns across manufacturing and technology clients.

webMethods 7.1–8.2 EAI Manufacturing
06

Certifications & Credentials

Validated expertise across integration platforms, cloud architecture, and AI engineering.

Software AG Certified API Management Professional

Software AG · Jul 2021

Active

Software AG Certified webMethods.io Integration Professional

Software AG · Oct 2021

Active

AWS Certified Cloud Practitioner

Amazon Web Services · May 2022

Active

MuleSoft Certified Developer — Level 1

MuleSoft · Feb 2021

Active

Software AG StreamSets Solution Foundation

Software AG · Dec 2023

Active

Innovation & IT Management

IIM Bangalore (edX) · Sep 2015

Completed

AZ-104 — Microsoft Azure Administrator

Microsoft · Currently pursuing

In Progress

AI-102 — Azure AI Engineer Associate

Microsoft · Planned 2026

Upcoming

AZ-305 — Azure Solutions Architect Expert

Microsoft · Planned 2026

Upcoming
07

Honors & Awards

Recognition from IBM, Software AG, and clients for delivery excellence and innovation.

APR 2023
PS Global Value Champion
Software AG · Global
AUG 2023
Front Runner — Knockout AI Hackathon
Software AG
OCT 2022
Cloud Champion
Software AG
JAN 2022
BadgeStar Silver Award
Software AG
AUG 2021
Value Champion Award
Software AG
MAR 2018
Technical Excellence
Arrow Electronics
MAY 2015
Outstanding Contributions — SAP Tech Upgrade
Applied Materials
NOV 2023
SPOT Award — Rewards & Recognition Committee
Software AG
08

What Colleagues Say

Recommendations from clients and colleagues across UK insurance and enterprise integration projects.

Srinidhi's level of expertise and support was excellent at all times, underpinned by excellent communication skills. He was always a safe pair of hands and a real pleasure to work with — he will be a real asset to any future employer.

Project Manager
RSA Insurance — SME Commercial Lines · Sept 2024

I've worked alongside Srinidhi for two years on proactive and reactive work in a complicated and messy area of our products. He has learned at every turn with a positive attitude and is now regularly leading work items and mentoring/coaching new members of the unit.

Lead Technical Business Analyst
Intact Insurance UK · Feb 2022

Let's Connect

Whether you're modernising enterprise middleware, building an AI-led integration strategy, or containerising a legacy platform — I'm always open to meaningful conversations about interesting problems.

  • Legacy webMethods modernisation & migration
  • Enterprise RAG deployment for regulated industries
  • API governance frameworks & zero-trust security
  • AKS containerisation of integration platforms